Shannon Brent acted as my Real Estate Agent (Buyer).  Shannon was of immense help throughout the whole process, she was completely candid, honest, professional, and went the 'extra mile.'  At all times Shannon conducted business with the highest regard for ethics and made sure that we were well informed & comfortable with all that was happening.  She went out of her way on several occasions to make 100% sure that even the smallest details were taken care of, as well as being pro-active with other agencies to ensure that our home purchase went seamlessly.  All of these facts made the whole home buying experience a pleasure.  POC this memorandum is MSG Coleman.

-Mark W. Coleman-MSG, SF Operations SGT

Shannon Brent demonstrated the following virtues regarding her work ethic:  Integrity-leadership-understanding -compassion-responsibility-reliability-sense of urgency-honesty-ability-talent-confidence and last but not least a ton of CLASS.  I have never been a believer in Companies, just people!  Shannon makes John L .Scott look good and that's the bottom line for us.  I am not a big fan of spending a lot of money to sell a home but in this case, IT WAS WORTH EVERY PENNY.

-Todd & Lea Clanton

Shannon made my first experience selling a home an easy and pleasant experience.  her expert advice, common sense approach and personal insight helped me sell my home quickly and at a price I was very comfortable with.  I would certainly recommend her to everyone, and will use her again for my next home purchase or sale.

-Art Gregg

I have been in sales myself for over 18 years, I know what a good sales person is.  You were honest about pricing, strategized a marketing plan & were realistic about the market.  If at anytime you need a reference, I hope I am at the top of your list.  a letter cannot provide the justice that you deserve.  You are the ultimate professional & I would recommend you to anyone that is selling or buying a home.

-Jeanneil Marzan

You went way beyond our expectations and were so kind, helpful and resourceful.  You are very good at your job.  We are very pleased with all you have done for us.  Your biggest Fans!  :)

-Larry and Deanna Jensen

Shannon is not only a professional but also a beautiful person inside and out! Amazing personality! She was there for us every step of the way and especially most when the closing process started. We appreciate everything she has done for us. Thinking of every little detail, watching out for us and also going out of her way to make this happen. We more than HIGHLY recommend her. Not only are we super thankful to have had her as our agent in this transaction, but also to have her as a lifetime friend now. We will definitely be choosing her again for future projects. It was a pleasure working with you ;o)

-Highly likely to recommend

Her knowledge of the area and its services was very helpful.

-Highly likely to recommend

Shannon was amazing in her work as our agent for our first home purchase. She took a personal interest in what we wanted out of a home, in who we are as people, and spent numerous hours with us in helping us select a home and work it through to the end. She really made our scary first time purchase very painless and made us feel like personal friends instead of simply customers. I can't imagine having had a better or more effective agent. I highly recommend working with her if you are on the marker for a Real Estate Professional.

-Highly likely to recommend

Shannon rocks!! She and I had a difficult seller agent that we were working with but she was able to negotiate through to my satisfaction. She was very responsive and kept me up to date. I highly recommend Shannon to anyone who is looking for a realtor. Having been in the military for over 20 years and moving around a lot I have bought several homes. I have never experienced the level of customer service that Shannon provided. Shannon is a Consummate Professional and went above and beyond the call of duty for me on multiple occasions.

-Highly likely to recommend

Shannon is great to work with. She is very knowledgable when it comes to short sales. Especially in the Yelm and Clearwood area. She worked so hard for our family to get our house sold.

Short sales are very confusing and frustrating. You will do a lot of waiting for the banks to get their ducks in a row. Short sales do not go as fast as everyone would like them to and Shannon did a great job of explaining this to me. Remember when you are doing a short sale that the waiting is due to the banks not your Realtor. Shannon was very helpful in explaining the process to me since I had never sold a house before, let alone a short sale.

I would recommend Shannon to anyone who is going through a short sale. Shannon knows her stuff and will work 110% for you to get your house sold. If you are looking to sell your house whether it be a general sale or short sale give Shannon a call. She is the best choice around!!!!!!!!

-Highly likely to recommend

Shannon Brent is superb, nothing but outstanding things to say about her! If you are relocating/PCSing into the Thurston County or JBLM area, Shannon is the realtor that will get things done for you. She firmly believes in empowering her clients by providing them with all the knowledge available from multiple resources and supports them thru all aspects of a home purchase. Being deployed to Afghanistan, I reached out to Shannon, provided her the basics on what type of house/land I was in search of. Shannon immediately jumped in with both feet; she was my eyes and ears in all aspects of my purchase, I trusted her completely. She provided me multiple profiles, chased down each one I was interested in and gave me the bottom line, no kidding, real deal on a potential home. When I decided to make an offer an a home, she provided me candid insight, pictures, videos and all the documentation I asked for to ensure I was making an informed, well thought out decision on my “sight unseen” purchase. Through the negotiation process, her expertise in this particular area became apparent as she knew when to push and when to ease back in the negotiations resulting in obtaining the best deal possible on my home that sits on 10 acres. Thru her aggressive negotiating tactics, we obtained a deal that in the end resulted in immediate equity for me. She was instrumental in lining up top notch financing, contractors for improvements, inspectors and title companies. Shannon has a wealth of knowledge in the realty business and the Thurston County/JBLM area. She goes the extra mile to ensure her clients are taken care of and all the bases are covered that results in the transaction being painless and enjoyable. I highly recommend Shannon Brent for all your real estate needs. She is top notch, trustworthy, resourceful and an expert in her field.

Lee Baublitz LTC, US Army

-Highly likely to recommend

Our real estate experience with Miss Shannon Brent was made very stress-free and she always kept us up to date and informed. Shannon had a very caring and relaxed way with us. She really listened to us and asked questions which was very important to us. Shannon is more than just a real estate agent, she is a great representative of the Yelm area and the John L. Scott Company. She always took the time to listen to all of our questions and concerns. If she didn't have an answer to our question, she would always get one for us in a timely manner. If you are someone looking for an agent, we highly recommend Shannon. She is very professional in her trade and is always ready to go the extra mile to help you.

-Highly likely to recommend

Shannon was very enthusiastic and motivated from our first meeting. She took initiative, guided us through the listing process, answered all of our questions, was proficient and adept with every aspect of the sale of our home. Her communication was prompt, accurate and helpful throughout and she managed to negotiate an above average sale price for our home. I would absolutely recommend Shannon!

-Highly likely to recommend

Shannon is the best real estate professional we have come across. She went above and beyond in assisting us to purchase our first house. We had many struggles along the way and she was right on top of every turn throughout our transaction. Our purchase was a short sale and she made it happen within 3 months, which could have been finished sooner if it was not for the unprofessionalism of others involved in the transaction. Shannon, like I said, took on so many roles through the deal and not only had the best agent on our side, but we also made a friend. We do not consider her just our real estate agent; she feels like family to us. She will be recommended by us to all of our friends, family and anyone else we can share her information with. She is the one real estate agent I can say deserves the title of professional next to her name. She will work for you and will be the most honest agent you will ever meet.

-Highly likely to recommend

Local knowledge:Process expertise:Responsiveness:Negotiation skills:Shannon was phenomenal in assisting with my home buying process. She was very knowledgeable and helpful in referring a home inspector and local contractors. She was helpful in locating beneficial information to help me fully understand the home-buying process. She went above and beyond the call of duty. From the beginning she knew she would not receive much of an income from my home purchase and yet drove to Lacey from Yelm to help me measure for a refrigerator . On closing day, which was her day off, I could not have asked for a better person to be by my side. If you are buying or selling a home don't hesitate to choose Shannon Brent.

-Highly likely to recommend

Shannon Brent is an amazing realtor! When it comes to having a realtor who is knowledgable and professional there are a lot of them out there. When it comes to having a realtor that is also open and honest, diplomatic and consideratate - there is Shannon. In my process I ended up finding a home that was a short sale that required an extensive amount of hand holding and open and honest communication for all parties - for months! I would not have a happy ending to this story if it had not been for Shannon and her constant work behind the scenes to make things happen. I would and will recommend her without hesitation to anyone who wants an exceptional Realtor on their side.

-Highly likely to recommend

I have known Shannon Brent for a number of years. I have always found her to be knowledgeable, resourceful, and of great help to her clients. In addition she is honest and straightforward.

-Highly likely to recommend

Most sophisticated Realtor I've worked with. Knowledge of the area, experienced in all aspects of home buying/selling, responds QUICKLY, and knows how to listen. An honest, professional woman. You cannot go wrong with Shannon.

-Highly likely to recommend